We want to assure you that the health and safety of our patients and staff are our top concerns. We are closely monitoring the status of COVID-19 and will continue to follow the precautions and recommendations from the CDC.
PLEASE SEND YOUR PET WITH ANOTHER PERSON IF ANY OF THE FOLLOWING ARE TRUE:
If you are coughing
If you have a fever or fever-like symptoms
If you are experiencing shortness of breath
We understand that our pets are family and it is vital they have access to medical care during this pandemic We will continue to be there for our community 24 hours a day, 7 days a week for your pet’s emergency medical needs as Veterinary services have now been declared as essential businesses in all 50 states.
We will be adopting new procedures during this period to minimize interpersonal contact as recommended by the CDC. These changes will not compromise our ability to provide the highest level of care to your pet.
New Admittance Protocol:
If you are having a pet emergency, call our hospital in advance. If you have been approved to have your pet seen, please fill out our online intake form. However, if time is of the essence this can be performed during the check-in process.
Upon arrival at the hospital please remain in your vehicle and call us.
We will direct you to the temporary staging/assessment area.
If you feel your pet is critical please alert us upon arrival via phone.
We will then bring your pet in the hospital for vitals and assessment.
We will direct you to our online form for check-in that can be performed on your mobile device. If you don’t have a mobile device please alert us.
A nurse will call and take a history that will be relayed to the doctor. Then, the doctor will assess your pet and will call to discuss a plan.
Please understand that wait times may be significantly longer than usual. To our knowledge, there are no safety concerns to your pet regarding this virus.
Thank you for your patience with us during this time. We will continue to stay informed as the situation develops while keeping your health and well-being as our top concern. We encourage you to stay informed on the symptoms and prevention methods published by the Centers for Disease Control and Prevention.